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Frequently asked questions​

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Shopping with us

How do I place an order?

To place an order, simply browse through our catalog of auto parts, select the items you need, and add them to your cart. Once you’ve selected everything, proceed to checkout and follow the instructions to complete your purchase.

What payment methods do you accept?

We accept payments through Stripe, which allows you to securely use major credit cards such as Visa, MasterCard, and American Express. Stripe ensures a safe and seamless checkout experience.

How can I track my order?

After placing your order, you will receive a tracking number via email. You can use this number to track your shipment on our website or directly through the shipping provider’s site.

Can I cancel or modify my order after placing it?

Orders can be canceled or modified within 24 hours of placing the order. Please contact our customer support immediately if you need to make changes.

After sale support

What if I need assistance with the product I purchased?

If you require any assistance with the product after your purchase, feel free to reach out to our customer support team. We are here to help you with installation guidance, troubleshooting, or any other inquiries regarding the product.

Do you offer warranties on your products?

Yes, most of our auto parts come with a manufacturer’s warranty. The warranty period and terms vary depending on the specific product. Please check the product details or contact our support team for more information on your item’s warranty.

Can I return or exchange a product after using it?

We accept returns or exchanges for unused and uninstalled products within 30 days of purchase. If you have already used the item, warranty or repair services may apply depending on the situation. Please contact our support team for assistance.

How do I file a warranty claim?

To file a warranty claim, please contact our customer support team with your order details and the issue you’re facing. We will guide you through the process and work with the manufacturer to resolve the claim as quickly as possible.

Product help

How do I find the right part for my vehicle?

You can use our vehicle fitment tool on the product pages by entering your car’s make, model, year, and other relevant details. This will help you find compatible parts. If you need further assistance, feel free to contact our support team.

What should I do if I can't find the part I need?

If you're having trouble finding a specific part, please reach out to our customer support. We can help you source the right part or suggest alternatives that may work for your vehicle.

How can I get installation instructions for my product?

Many of our product listings include installation guides or manuals. If you can't find instructions, please contact our support team, and we'll provide you with the necessary information or direct you to resources that can help.

Do you offer professional installation services?

While we don’t provide direct installation services, we can recommend professional mechanics or service providers in your area. Additionally, we can assist you with any questions about the installation process.

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